Contact Safro
Send the page, then the issue.
Tell us what happened and the Next support route will queue it for Safro triage. Validated product bugs move toward Linear after review.
Current routing
Customer conversations: support inbox
Validated engineering issues: Linear
SOPs and playbooks: Notion
What helps fastest
- 1. The page you were on.
- 2. What you expected to happen.
- 3. The shortest steps that repeat the issue.
- 4. Store, order, or product name when relevant.